Salesforce, developed by Marc Benioff in the late 90’s ruled world’s other CRMs with its excellent features. Being cloud-based, Salesforce transformed the businesses extensively and itself attaining thealesforce, developed by Marc Benioff in the late 90’s ruled world’s other CRMs with its excellent features. Being cloud-based, Salesforce transformed the businesses extensively and itself attaining the next level of development each year.
From small scale to mid scale and large scale, thousands and millions of users experienced Salesforce benefits and turned out as a business giant. next level of development each year.
From small scale to mid scale and large scale, thousands and millions of users experienced Salesforce benefits and turned out as a business giant.
Considering immense engagement of users with Salesforce, the company strives to transform the CRM into a seamless enterprise software. If you are also one of the newbie business persons or an entrepreneur who is looking for a user-friendly, flawless, swift and advanced enterprise software, Salesforce is the platform for you. And, if you are one of those who is wondering, why only Salesforce, we are here to brief you about advantages of using Salesforce.
5 Reasons Of ‘Why Salesforce’
-
It’s a CRM That Enhance Customer Experience
Understanding when and how to deliver the customer’s requirement is very crucial for any business. Salesforce is the CRM that lets salesperson understanding, managing and delivering the product or service with all desired requirements. Keeping track of all such activities ultimately helps business to improve quality, reduce cost and satisfy customer.
-
It’s a CRM That Can Be Used Anywhere and Anytime
Usually, enterprise CRMs are not cloud based and this is why their accessibility is limited. Once again Salesforce wins! Being a cloud based CRM, it allow user to access it anywhere and anytime.
Not only it has cloud applications, but also cloud infrastructure and platform. And, this is one of the reasons that makes it cost-effective and highly productive.
-
It’s a CRM That Can Be Customized
An ideal CRM is the perfect fit for driving the business as desired. Salesforce gives that freedom of customizing and using it as per the business model. Since, Salesforce serves the easiest interface, its customization is therefore one of the easiest tasks to do.
-
It’s a CRM That Has AppExchange
Akin to other platforms and OS, Salesforce owns a one stop destination – AppExchange that hosts a plethora of pre-build applications. These applications serve businesses different purposes like managing orders, sending/receiving payments, managing accounts and much more. The apps available on AppExchange are verified and secured out of which some are free and some are paid.
If you have hands-on experience on app development, you can also build and share your app on AppExchange for users.
-
It’s Not Just A CRM, But More Than That
Salesforce is not playing one role to serve businesses, but many. Featuring a customisable platform it allows enterprises to manage contact system, sales pipeline, finance management system, marketing machine and much more. Also, the CRM can be transformed into a complete IT infrastructure with ability of hosting servers fulfilling all business requirements.
Now, when it has been well elaborated that there are a plenty of reasons to use Salesforce for better sales management and high business productivity, it’s time to look onto how Salesforce works?
Salesforce – How Does It Work?
- Sales Management. Tracking real-time activities can bring a mammoth productivity to a business. Salesforce is the one that can track team’s activity in real time and forecast the sales reports without any flaws.
- Sales Reps. Maintaining data for a business is also one of the daunting and time-consuming tasks. Reducing all these efforts, Salesforce can create, collect and manage customer associated data quickly. This in turn can save crucial time of the sales executives and enhance the productivity.
- Marketing Representative. Reaching the customer is another important aspect of a business. Also, getting connected with customer and sending business updates is highly important. Using Salesforce these tasks can be easily handled and it can let enterprise to reach their prospect customers and increase client base.
- Customer Service. Akin to other social media and communication channels, Salesforce offers the platform to connect and communicate with the existing and prospect customers in real time. Salesforce features a communication channel using which sending chats, sharing attachments, receiving documents, etc, is possible. This won’t only give enhanced customer experience, but also the opportunity to improve the existing services.
Are You Ready To Switch To Salesforce?
A good customer management is the backbone of a business. With Salesforce, not only improved customer management can be delivered, but also high efficiency, immense productivity and strong business model. If you were struggling hard to attain any of these success elements, it’s time to switch to Salesforce, or even if you are a startup, Salesforce is the key to unlock the path to success.
