Gone are those days when customer service was limited to sales executives answering customer’s questions with a smiling face while wearing t-shirts with the brand’s logo on it. In the modern era, a huge chunk of the population has mobile apps and this is why even in the field of customer services, mobile apps are the real game changer. By using a mobile app, you will always be able to provide the same standard of customer service to your customers and this is why apps will be a better way to stay in touch with your customers.
